Support Center

What do I do if the WordPress plugin stops working?

So, you installed the CodeGuard WordPress plugin and entered your access key, but you encounter errors when trying to create a backup.

If this describes your situation, congratulations! - Your site's content is pushing the capabilities of the WordPress plugin ecosystem to their limits. Thankfully, CodeGuard provides several direct plans that are designed to be robust, reliable, and unaffected by the limitations inherent in the WordPress plugin ecosystem.

In order to back up your website with one of our direct plans, visit our plans page and choose the plan that best fits your needs. Then simply follow our instructions for adding your website.

If you have any questions about the direct plan signup process or anything else, please email our friendly support staff at