Support Center

How long will it take my site to back up?

Typically site backups within the 5 GB size for Personal Plan customers take less than 24 hours.  However, depending on the size of your site and connection speed to CodeGuard's servers, it may take several more days before your backup is complete or if we have found an issue with the backup. 

You will be notified by e-mail when your backup is complete or if there is a problem.  You do not need to remain signed into your CodeGuard account during activation. If there is a problem with your site backup, please contact CodeGuard Support.