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Frequently Asked Questions
How can I stop the 14 Day Trial before it ends?
Does CodeGuard backup Databases?
I forgot my password. What do I do?
How do I add more websites?
Will CodeGuard work with my blog?
After I add a website, how do I change what files are backed...
Can I delete old Backups?
How long does CodeGuard store backups?
Where is my data stored?
What happened to the WordPress plugin?
What do I do if Malware is detected on my site?
I already use my hosting provider’s backup. Won’t that prote...
Can I offer a Branded Portal to my clients?
What if I forgot the email I use for login?
How does CodeGuard protect my site?
Do you have a Affiliate and Reseller program?
Why was my credit card declined?
Does CodeGuard support WordPress Multisite installations?
How do I create an account?
How do I enable CodeGuard two-factor authentication?
CodeGuard Database Backup Walkthrough
How do I grant CodeGuard access to my database?
I'm getting connection errors when adding a database
Can I backup my WordPress databases?
Is my database locked during backup?
What database user permissions are needed to backup and rest...
Why can't CodeGuard connect to my Website?
What if I don't have my FTP account information?
How long will it take my site to back up?
How do I know if my site is backed up?
How do I know if my hosting provider will work with CodeGuar...
What do I do if my website is over its size quota?
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